Dentist Equipment Doesn’t Always Live Up to Hype (video)

Dental equipment satisfactionDentist equipment purchases sometimes leave dental practice disappointed.

In this survey, 83% of dentists said that many tools do not live up to advertised promises. The remaining 17% said that every piece of equipment has a learning curve, and equipment purchases had met expectations.

“Are you kidding? Damn near every piece of equipment has been over-hyped,” complained one dentist. “The drawbacks are omitted before the sale. If suppliers were real estate brokers, physicians, or even dentists they would have all lost their licenses years ago. It’s more like buying a used car than a piece of professional equipment.”

“Our Zoom light was more work than it was worth, and the patient needed to use tooth whitening trays anyway,” offered a dental hygienist.

Read more: Has your dental practice been disappointed by equipment purchases?

Dentist Decision-Making: Dental Equipment

Dentist equipmentDentists rely heavily on the advice of colleagues in making dental equipment purchases, found a survey of UK dentists.

Two out of three dentist respondents said that peer recommendation was a major factor in making purchasing decisions.

Here are some other interesting facts the dentist survey found:

Read more about dental management decisionmaking: Dentists go for new tech based on colleague recommendation

Dental Equipment Deals

Save Money on Dental Practice Equipment and Products

I know how much you dentists love toys! I also know your bookkeepers hate how expensive dental equipment can be. “Hmm,” I thought, “If only there was some way I could help dentists find great deals on dentistry toys…”

Click to see more dental equipment deals…

 

Sophisticated High-Tech Equipment Disappoints Dental Practices

Dental Expertise Proves More Important Than Fancy Tools

In this poll, we asked dentists: Have you ever been disappointed by expensive equipment your dental practice has purchased?

Sellers beware! Dentists haven’t been pleased with some of their pricey purchases. Eighty-three percent of dentists in our poll responded, “Yes; many tools do not live up to their advertised promises.” The remaining 17% replied, “No; every piece of equipment has a learning curve, and the equipment we’ve bought has met my expectations.”

Here are just a few of the comments our dentists had to share:

 

  • “Are you kidding? Damn near every piece of equipment has been over-hyped. The drawbacks are omitted before the sale. If suppliers were real estate brokers, physicians, or even dentists they would have all lost their licenses years ago. It’s more like buying a used car than a piece of professional equipment.
  • “Digital x-ray and electric handpieces have made a huge impact in my practice.”
  • “I bought the Zoom lamp. Though it does work, it was not worth the money.”
  • “In the past, dealers would let you try before you buy. No more.”
  • “I believe the learning aspect is very important and should be addressed before purchase. It sometimes keeps us from utilizing the full potential of equipment.”
  • “My new KAVO operatories are a sham… Schein has done a really poor job.”
  • “Too much hype! Then reality sets in and you feel taken. Plus, you can’t charge any more for the WOW! factor for patients. They aren’t buying it.”
  • “Usually it’s not the equipment but the company who sold it failing to provide training or support.”
  • Post your own comments!

 

 

Read the full results.

Disclaimer

© 2017, The Wealthy Dentist - Dental Marketing - All Rights Reserved - Dental Website Marketing Site Map

The Wealthy Dentist® - Contact by email - Privacy Policy

P.O. Box 1220, Tiburon, CA 94920

The material on this website is offered in conjunction with MasterPlan Alliance.

Copyright 2017 Du Molin & Du Molin, Inc. All rights reserved. If you would like to use material from this site, our reports, articles, training programs
or tutorials for use in any printed or electronic media, please ask permission first by email.