Dentists: Would a Former Associate Steal Your Dental Patients? (video)

Dentists: Would a Former Associate Steal Your Dental Patients? (video)Dentists, do you think an ex-employee or associate would steal your dental patient lists?

In a survey conducted by the research firm Ponemon Institute, 59% of ex-employees admitted to stealing company data when leaving their prior employment.

Dental patients are a dentist’s most valuable resource, but competition can be so tough that some dentists have seen exiting dental employees steal their patient lists.

One dentist complained, “Every GP associate I’ve had has tried to steal patients. It’s like inviting someone into your home, then finding your silverware is missing after they leave.”

Another dentist said, “I’ve had employees try; the patients usually complain to me personally about the situation. Loyalty is rewarded.”

The Wealthy Dentist conducted a survey asking dentists if they have ever had problems with ‘patient stealing‘ by associate dentists or employees leaving their dental practice.

To hear how dentists responded, Click on Play —

What has been your experience with dental pateint stealing at your dental practice?

Dentistry: The Performance Review Problem

Dentistry's employee performance review problemDentists can’t seem to come to agreement over employee performance reviews. One dentist in three doesn’t conduct employee reviews, revealed this survey. Some feel guilty for not doing them, while others feel the lack of performance reviews actually improves the workplace.

Most dentists who conduct reviews do so on a yearly basis, but many don’t have a regular schedule. “If there’s a problem, I tell the individual, or make a general statement to everyone about a given subject,” said one dentist.

Dental employee reviews can be an important part of dental management. “I feel it is a great chance for the doctor and their employees to get on the same page when it comes to performance,” said another dentist. “It does not have to mean that there is going to be a raise or bonus but a chance for the doctor to talk to his her employee and let them know what they have been thinking about.”

“It puts a lot of stress on the office, and the employees do not always improve and cop an attitude,” offered a pediatric dentist with a different dental management standpoint.

“We do reviews, but the team is clear that reviews and pay increase are not necessarily connected. Reviews do not mean raises. It allow the reviews to be done more often, and I also find the team more receptive as they are looking for the feedback rather than waiting to hear what they are getting monetarily,” advised one dentist.

Read more: Dentist Employee Reviews: To Conduct or Not To Conduct


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