Dental Patients Can’t Get Credit & Financing

In this survey, two out of three dentists told us that it’s gotten harder for patients to get credit. Since dental care costs money, lack of patient financing options can be a real problem in dental practice management.

“Care Credit warned us that a lot more of our patients would not qualify,” said one dentist, while another mentioned, “Enhance and Wells Fargo have discontinued dental lending.”

Here’s what else dentists have to say…

  • “Do I offer patients options? Yes. They can go get some money.” (Tennessee dentist)
  • “If the patient can’t get financed and has no credit card available, there is usually a good reason not to be that person’s bank.” (California dentist)
  • “Most patients won’t even fill out the application if they don’t think they will be accepted. They usually know if they have bad credit.” (Kentucky dentist)
  • “We use an outside third party company that will extract their payment from a checking account. They deal with any problems that arise like insufficient funds or closed accounts.” (Utah dental office worker)
  • “As the economy worsens, we’ve discussed down payments of 1/3 and automatic credit card or secured/automatic debit from checking account. Patients don’t always warm to Care Credit and their credit history being checked. Establishing the trust relationship is so important that often this aspect of care is the ‘make or break’ point.” (Maryland dental office worker)
  • “We are still offering external financing to everyone, but the acceptance rate is getting lower and lower. So we start with emergency or needed treatment first and have firmer financing policies in effect.” (Utah dental office worker)

Read more: Patients Struggle for Credit Approval


About Jim Du Molin

+Jim Du Molin is a leading Internet marketing expert for dentists in North America. He has helped hundreds of doctors make more money in their practices using his proven Internet marketing techniques.

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