Don’t You Steal My Dental Patients!

Dentists Complain of Dental Patient Stealing

In our most recent survey, nearly half of dentists reported that they had had problems with “patient-stealing” by associate dentists or employees who had left their practice. Dental Survey Results

“Every GP associate I’ve had has attempted to (and probably succeeded at) stealing patients. It’s like inviting someone into your home, then finding your silverware is missing after they leave,” complained a California dentist.

Another dentist described a true horror story. “I had a Financial Coordinator for only 5 weeks, and it was after she left I realized how much damage she did. Every patient she scheduled never showed up. When we called one patient, he said that he had gone to another dental office for treatment. She had been calling my patients from her cell phone and diverting them to her previous employer.“

Post your comments or read the complete dental patient stealing survey results

http://www.gigharborsmiles.com/ Gary

There really are enough patients for all of us out there.. Lets all work together!
-Gary
http://www.marketingincolor.com Herb Young

I’m astounded with the magnitude of patient theft! Jim DuMolin really has his pulse on the industry with this polling tool. Practices need to protect themselves with non-disclosure and confidentiality agreements for all employees of the practice. This at least gives your practice legal protection from the horror stories posted here. Your patients are too valuable of an asset to not protect … would you leave your office unlocked or your computer unprotected? Stealing patients is akin to stealing your sunk marketing investment and future cash flow! I believe in competition, but this is white collar crime at its worst!

- Herb