Dentists Say Specialists Usually Refer Patients Back

Prosthodontists and Periodontists Suck; Oral Surgeons and Orthodontists Rule

Dental Survey ResultsThis survey asked dentists how frequently their patients are referred back after being sent out for treatment by specialists. The clear majority said they always or almost always got their patients back.

Dentists reported that prosthodontists were the worst offenders when it comes to not referring patients back. There were also complaints about pediatric dentists and periodontists. Dentists were happiest with oral surgeons, orthodontists, and endodontists.

Here are some comments from dentists about specialist referrals…

  • “Periodontists only have incoming phone lines. They never refer back.” (Arizona dentist)
  • “Building a good relationship with your specialists is critical. Specialist referrals are our second greatest source of new patients, after existing patient referrals.” (Pennsylvania cosmetic dentist)
  • “Endodontists love to do it all, endo and restorations. They’re too greedy.” (Arizona dentist)
  • “The endodontists to whom I send patients are tremendous.” (Illinois dentist)
  • “Oral surgeons and orthodontists are a great source of new patients, especially in a growing area.” (North Carolina dentist)
  • “Orthodontists will not share or help with easy cases, and refer existing patients to oral surgeons, not back to us.” (Arizona dentist)
  • “I enjoy the relationship with my periodontist. He does the perio and I do the restorative. I’m not afraid that when I refer the patient that they will get lost.” (California dentist)
  • “Periodontists attempt to take over patients’ care and regular hygiene visits.” (North Carolina dentist)
  • “Pedodontists never, ever refer back! They are by far the worst of all specialists.” (Arkansas dentist)

about specialist referrals or read the complete results


About Jim Du Molin

+Jim Du Molin is a leading Internet marketing expert for dentists in North America. He has helped hundreds of doctors make more money in their practices using his proven Internet marketing techniques.

  • I bet that Arizona dentist generalizes about endodontists from the single one the they refer to…I went into endo to get away from restorative stuff.

  • ej

    pedodontists are the worst… but not by choice! and i am one. unfortunately, it puts us in a terrible position. patients come to our office because they had a bad experience by the GP or because the GP cant or wont provide the treatment. we get whatever they need done and tell them to go back. but most pts dont want to go back to someone who just does the cleaning and then sends them away for the treatment. when they see how much better their child did at the pedodontist they want to stay with us. the harder problem in my office is convincing the parents not to switch to my office (my wife is a GP). but to them the answer is always, NO WAY! anyone have any suggestions on how we can handle this? i have no desire to “steal” your patients (we only get your trouble makers anyway!), but if we truly have the kids best interest in mind, sometimes they really are better with a pedodontist.

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