Comments on: Dentist Appointments: No-Shows Must Pay Anyway

By: Mzerbarini

Mzerbarini — Sat, 28 May 2011 22:32:00 +0000

Hi,
My 18 year old son blew off his appointment to have his teeth cleaned. I called the office and asked them to send him the fee, and he would be responsible. Two days later, I received a bill for $212. with an itemized bill for flouride, xrays, etc. totalling 212.. This seems exorbitant. I figured they would charge him a cancellation fee, but this seems outrageous. Please advice.

By: Jan

Jan — Sun, 05 Sep 2010 19:42:16 +0000

We use patientReminder (patientreminder.eu) which greatly helped us to reduce patient no-shows or late arrivals. It sends automatic SMS to patient eg. 2 days before an appointment. We use it also for prophylaxis recalls. Furthermore it is a great service for patients, they like it.

By: Toronto Dentist in Etobicoke

Toronto Dentist in Etobicoke — Wed, 18 Aug 2010 06:20:30 +0000

I charge a nominal fee, only on the second strike with no legitimate reason. The fee is more of a warning, as part of training patients to play by the rules and be mutually respectful.

Joe

By: Toronto Dentist in Etobicoke

Toronto Dentist in Etobicoke — Wed, 18 Aug 2010 04:57:16 +0000

I think that father had a right to be angry in this situation. Like George said, the bad press will cost that dental office far more than the $400.

Joe

By: Dentis Marketing Solutions

Dentis Marketing Solutions — Wed, 11 Aug 2010 19:44:55 +0000

If the policy was on the contract that Ikporo signed, is there any basis for a lawsuit? As unfair as the charge may have been (ridiculously so!), he did sign the consent form.

By: chicago dentists

chicago dentists — Mon, 26 Jul 2010 09:42:04 +0000

Cancellation is not a good solution in my practise because it means the loosing money, if I charge someone for cancelation I am sure he will never back again, I am using a call solution, kind of reminders, it works good, the cst of it is very low but works excellent.

By: Robbie J

Robbie J — Mon, 19 Jul 2010 19:21:04 +0000

Hahahah…an attorney who says we dentists are too greedy! I would love to charge 200 dollars an hour to sit on my but with little overhead and write emails and letters…guess how much we get for intellectual work…hmm nothing.

By: Joe

Joe — Fri, 09 Apr 2010 21:14:15 +0000

I am an attorney and I would represent this guy for free in a lawsuit against the dental clinic. Dentists are too greedy.

By: melissa miller1

melissa miller1 — Fri, 02 Apr 2010 00:18:03 +0000

So $706.00 for a missed appointment for only xrays and initial exam is extreme? You may email me.

By: The Visible Dentist

The Visible Dentist — Sun, 21 Mar 2010 00:49:07 +0000

Here’s a few tips for resolving negative complaints.

How To Handle Negative Online Reviews

John Barremore
Houston, TX